Terms & Conditions

Overview

These Terms & Conditions describe the conditions under which you may browse this website and shop via https://store.zelioncricket.com. By placing an order on the store, you agree to these terms.

Using the store

• You must be at least 18 years old or shopping under the supervision of a parent or guardian.
• You agree to provide accurate, current, and complete information during checkout and while creating or updating your account.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Product information

We aim to present product details, specifications, and pricing as accurately as possible. However:

• Actual colours and finishes may differ slightly due to photography and screen settings.
• We reserve the right to modify product specifications, pricing, and availability without prior notice.

If a product is mistakenly listed with incorrect pricing or information, we may contact you to confirm updated details or cancel the order with a full refund.

Pricing and payment

• Prices are shown in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as indicated at checkout.
• We reserve the right to change prices at any time; such changes will not affect orders that have already been placed and confirmed.
• Payments are processed securely through payment gateway partners.

An order is considered confirmed only after payment is successfully captured and you receive a confirmation communication.

Order acceptance and cancellation

• We may refuse or cancel any order due to limited stock, incorrect pricing, payment issues, or suspicion of fraudulent activity.
• If an order is cancelled after payment, we will initiate a full refund to the original payment method.
• You may request cancellation before dispatch by contacting us; we will try to honour the request wherever operationally possible.

Shipping, exchanges, and returns

Shipping timelines, packing standards, and delivery-related terms are described in our Shipping Policy.

Exchanges, returns, and refunds are governed by our Exchange and Return Policy. Please review both policies before placing an order.

Use of products

Cricket equipment is performance gear and requires correct usage and care:

• Follow the usage and care guidelines provided by us or the manufacturer.
• Improper use, neglect, exposure to extreme conditions, or unauthorised modifications can impact performance and durability and may void warranty or after-sales support.

Intellectual property

• Content on this website and the Zelion Store (including text, images, graphics, logos, and design elements) is owned by or licensed to Zelion Cricket Private Limited.
• You may not copy, reproduce, distribute, or create derivative works from any part of the site/store without prior written permission.

Limitation of liability

To the fullest extent permitted by law:

• Zelion Cricket Private Limited is not liable for indirect, incidental, or consequential damages arising from your use of the site/store or products.
• Total liability for any claim relating to an order will not exceed the total amount paid by you for that order.

Changes to these terms

We may update these Terms & Conditions from time to time. Your continued use of the website and/or store after changes indicates acceptance of the updated terms.

Contact

For questions about these Terms & Conditions, please reach out using the support options listed on the website or store.